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Firm practice

Introducing AI without disrupting the whole firm

A gradual rollout helps identify suitable uses and see what genuinely improves the work.

Illustration for the article: Introducing AI without disrupting the whole firm
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Observe the work first

Recurring tasks differ. Some mainly involve copying information; others already require legal judgment. Before choosing a tool, identify where time is lost: finding documents, formatting notes, comparing versions or preparing meeting records.

This avoids expecting one product to meet every need. It also reveals improvements that could be made with tools the firm already has.

Choose a first use that is easy to check

A useful trial produces output the team can assess. A table comparing clauses can be checked against the two documents. Omissions and additions are easier to spot than in a long, open-ended answer.

Plan a fallback. If the service is unavailable or the result is poor, the file should still progress through the usual process.

Involve the people who review the work

A supplier's promised savings may not describe your practice. Support staff, associates and partners encounter different constraints. Their feedback can identify recurring corrections and unnecessary steps.

A short record may be enough: the task, output quality, correction time and any difficulty. The purpose is to make decisions from observations without turning every trial into an administrative project.

Expand what works

After the first period, retain uses that deliver a clear net benefit. Adjust instructions and access before extending them to more matters. Successful adoption remains compatible with the firm's useful habits and the quality clients expect.

General information. Application to a matter depends on its facts and the rules in force.

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